Standing by

Weekdays:
9am - 5pm (CET)

Sat-/Sun-/holidays:
Closed

Customer service

At Ubivox, we are always working hard on making our newsletter software as straight forward and user friendly as possible.

Therefore, we are also ready, willing and able to help you answer any question, customise the design of your newsletter, import recipients, improve a subscription form and much more.

Opening hours

Our support staff are active on both our live chat and e-mail on weekdays between 9am and 5pm CET. You can reach us through either of these channels via the buttons on the left of this screen.


Service level and response times

Want to know how fast you can expect our little elves to answer?

Read more about our service levels  

Satisfied with the support
Read more


Supporting material

Naturally, we would love to help you personally with getting started with Ubivox. However, it might be quicker for you to solve certain problems by looking at our existing guides and other material.

See if we've already answered your questions  

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Get a free Ubivox trial

In the trial period, every function is available. However, you can only send to a max. of 50 recipients per delivery.

When you create your account, you confirm that you will also follow our anti spam policy and business terms.


Subscriptions and payment

Turn your trial into a full subscription by activating it. This is done by adding credit card details, in the account administration, and choosing a subscription.

No minimum contact period or risks

If you choose to not activate your account, the trial will automatically be closed after 10 days. You will only be invoiced if you actively subscribe.