Platform

One platform for the communication that matters

Newsletters, automated flows and messages to the individual recipient. You set it up, send it and follow the delivery in one place, with the documentation ready when someone asks.

From the regular newsletter to the single receipt

The same platform, whatever your communication calls for.

Setting up a newsletter in Ubivox: general settings

Newsletters and campaigns

Regular, recurring mailings and targeted campaigns for a specific occasion. Build a segment from your data, send to exactly the people it is relevant for, and see who opened, clicked and engaged.

Automations

Build a flow that sends emails and text messages on its own, based on what the recipient does. It can also update the contact with data along the way or move them to another list.

Transactional emails

Receipts, confirmations and messages to the individual recipient. The same delivery quality and traceability as the rest of your mailings.

You can also send SMS as an add-on, using the same lists and the same documentation as your emails. See pricing.

Build the email exactly the way you want it

You build your mailings in an editor where you drag content straight into the email and see the result immediately. Start from a template that works across devices and email clients, or build your own. Merge in recipient data so "Dear reader" becomes "Dear Tina". And if you have a feed on your website, you can pull news or articles directly into the email without copying and pasting.

The email editor in Ubivox: content blocks dragged into the design
An automation flow in Ubivox: trigger, condition and branched interest emails

Build a flow once. Let it run

A flow starts on its own when a recipient does something specific: signs up, clicks, or depending on where they came from. From there you decide what happens. Send an email or a text message, wait a while, and branch on a condition so recipients get something different depending on what they have done. You can update or move the contact along the way and be notified when someone reaches a certain point. Set it up once and let it work while you do something else.

Send to exactly the right recipients

You build a segment from what you know about your recipients: where they live, their age, their interests, or how they joined your list. You can also segment on what they actually do — whether they opened the last email, clicked a particular link, or have been inactive for a while. That way your message only reaches the people it is relevant for, instead of the whole list at once.

The segment builder in Ubivox: rules for building a segment from criteria
Statistics for a mailing in Ubivox: sent, opened, clicks and bounces

See what happened with every mailing

After every mailing you can see who received it, who opened it and what they clicked. You can follow delivery over time and across mailings, and export the result as a single overview if your management or a colleague asks. You get the insight to understand your communication, and the documentation to stand behind it.

It gets sent properly. And you can follow what happened

An email that is not accepted by the recipient’s mail server is not worth much, however well it is written. That is why most of our work is the part you do not see: making sure your mailings are set up correctly, sent reliably, and that you can see what happened to them.

Authenticated as a sender

Your mailings are sent with SPF, DKIM and DMARC, so recipients’ email providers can see that they come from your domain and not from someone impersonating you. We guide you through setting it up for your domain. We have done it many times. That is what a sender can do to give the email the best possible chance. The rest is decided by the recipient’s mail server.

Clean lists without extra work

When an address stops working, or a recipient marks an email as spam, we detect it automatically and flag the recipient. You can set your account to let our system clean up immediately, or review it manually yourself. Cleaning your lists protects your standing with the major providers such as Gmail, Outlook and Apple Mail, so your sender reputation holds.

Operations you can verify

The platform is built to keep running even if a single component fails, and we monitor it around the clock. Our uptime is publicly available, so you do not have to take our word for the reliability — you can see it for yourself. Your data is stored primarily in Denmark and always within the EU, and we take an encrypted backup every day.

See system status

Ubivox connects with what you already use

You do not have to replace your systems to use Ubivox. The platform connects with what you already have, so data flows where you need it and log-in follows the rules your organisation already has.

Send from your own systems with the API

Let your own systems send emails through Ubivox via our API — receipts and notifications, for example — with the same delivery quality as the rest of your mailings.

Meta lead ads

Contacts from your lead ads are created or updated automatically in Ubivox, so you do not have to move them by hand.

OnlineFundraising

Your donors are updated automatically with the right information, based on the campaigns they support or their recurring donations.

Single sign-on

With single sign-on via Microsoft Entra ID your colleagues log in with the organisation’s own accounts, managed in one place under your own rules.

Zapier

If you need a specific connection, Zapier links Ubivox with thousands of other tools without building an integration from scratch.

See more integrations

Security is built in, not bolted on

Encryption, access control, documented data processing and an independent ISAE 3000 audit. It is not something you have to ask for. It is how the platform is built.

If you have particular requirements for encryption and data collection, you can add Force TLS, so emails are only sent over an encrypted connection, and Simple statistics, so you only record what is necessary about your recipients.

Would you like a tour of the platform?

Book a demo and we will show you how Ubivox fits what you send. You can also sign up and get started right away.