Support

You are not on your own with the platform

Our support team sits in Denmark and answers in English, and you talk to a real person who knows the platform. Not someone in a different time zone.

How to get help

Call us

If you need help right away, give us a call. We are on the phone during opening hours.

+45 70 70 13 37

Write to us

Write to support and we will get back to you within opening hours.

support@ubivox.com

Find the answer yourself

Our guides site has step-by-step walkthroughs of every feature in the platform, around the clock.

Open guidesin Danish

See whether the system is running

If something is wrong right now, you can see it on our system status page. It is public, including when something has gone wrong.

See system status

When can you reach us?

Phone support

Monday-Friday: 09:00 - 12:00 (CET)

Written support

Monday to Thursday10:00 - 15:00 (CET)
Friday10:00 - 14:30 (CET)
Saturday and SundayClosed