Municipalities, agencies and institutions

The newsletter platform the public sector sends from

Secure, documentable and dependable communication for municipalities, government agencies and public institutions.

Much of the Danish public sector already sends from Ubivox

A large part of the Danish public sector uses Ubivox for their everyday communication with citizens, members and employees.

Statens IT
Digitaliseringsstyrelsen
Erhvervsstyrelsen
Søfartsstyrelsen
Børne- og Undervisningsministeriet
Københavns Kommune
Aarhus Kommune
Odense Kommune
Norddjurs Kommune
Vesthimmerlands Kommune
Region Nordjylland
Roskilde Universitet
Danske Patienter
Sundhedsstyrelsen
Rigsadvokaten
Langeland Kommune
Forsyning Helsingør
SKI Leverandør

Supplier to SKI, Denmark’s central public procurement service

Ubivox is a supplier on an SKI framework agreement. SKI has assessed that we meet their requirements for quality, environment and corporate social responsibility, so you do not have to document it from scratch in a tender yourself.

See Ubivox on SKI.dk

In the public sector, communication is not a campaign. It is an obligation

Citizens have a right to receive the message you send. Members and employees count on it arriving. Behind it sit requirements for data processing, documentation and accessibility that you have to meet and be able to prove. When a mailing fails, it is not just a technical mishap. It is a breach of the trust your organisation exists to look after.

User administration in Ubivox, where an editor’s access and rights are managed

Built to run safely in everyday public sector work

Your recipients’ data is processed and stored within the EU, and the connection can be encrypted with TLS 1.2. You decide who can do what: an editor can write and send their own mailings, while rights to lists, data and settings stay where they belong. Communication runs from the department itself, without every mailing having to pass through IT. Access can be managed through Microsoft Entra ID with single sign-on, so your IT department no longer has to maintain a separate user list. When public sector senders face new requirements, those become part of the platform. Single sign-on is the most recent example.

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Compliance is not a promise here. It is something you can document

Ubivox is Danish-owned, and your data is stored primarily in Denmark and always within the EU. We use no American subprocessors. Our security and data processing are audited annually by an independent auditor in an ISAE 3000 report, so you do not have to settle for our own GDPR declaration. When your tender requires documentation of data processing and security, you can request the report and attach it directly.

Read about the ISAE 3000 report
Ubivox specialists in a meeting with a public sector customer

You deal with people who know the public sector from the inside

You can call us. You will be talking to specialists who have worked with public sector communication and newsletters for more than 20 years, and who will show you how to do it. You do not have to explain to us what a tender, a data processing agreement or a documentation requirement is. We know what everyday life looks like in a municipality, an agency and an institution, and we advise on that basis.

Contact a specialist

How the public sector uses Ubivox day to day

MedCom customer story: strategic use of newsletters to inform about digital healthcare

MedCom is a joint public organisation owned by the Danish state, the regions and the municipalities.

MedCom moved to Ubivox to be able to stand fully behind their GDPR practices. With guidance from our email specialists they merged three separate newsletters into one segmented setup, and today newsletters are their most effective communication channel.

"We chose Ubivox so that we could stand 100% behind the way we handle GDPR in our newsletter work. The support options were a big factor too - it is reassuring to have a lifeline if something goes wrong or we have questions."

Thomas Bøttcher, communications consultant, MedCom
Read the full story

Shall we show you how Ubivox fits your organisation?

Book a no-obligation walkthrough. We start from your requirements for security, documentation and delivery, and show you the platform on those terms.